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SlcPix is a third party ticketing service. We do not operate these events and cannot control unforeseen circumstances which may occur at an event. Please read the following terms and conditions carefully as this is a binding contract between yourself and Slcpix. By marking the Terms of Purchase agreement and by completing your transaction you are agreeing to the terms of purchase. Please contact the producer of the event for their own terms of purchase and refund policies.
All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond SlcPix control will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies. Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket holder is aware that the Venue and Talent are subject to change. Ticket holder is aware that amenities promised by promoters are not guaranteed by SlcPix and are not grounds for a refund, including but not limited to: VIP amenities, drink specials, gifts, express entry, special areas, celebrity guests.
If the event is canceled you will receive a refund for the face value of the ticket; service, shipping, and other fees are non-refundable under any circumstances. If the service fee is not listed, it may be embedded into the price of the ticket. To inquire about the amount of an embedded service fee, please contact customer support by clicking the “Contact Us” link at the bottom of the website and use our online message system to send a message to Customer Support. Tickets purchased at a retail outlet must be refunded at the retail outlet.
If the event is postponed, you are eligible for a refund for the face value of the ticket, however you must submit an e-mail inquiry within five days of the originally scheduled event requesting a refund; failure to do so will waive your right to a refund. Tickets purchased at a retail outlet must be refunded at the retail outlet.
SlcPix is not affiliated with the events or event sponsors and SlcPix will not cover losses or damages arising from your voluntary participation in the events, including claims for personal injury, or damage to personal property, or any other claims for negligence on the part of the events or event sponsors. By purchasing the tickets through SlcPix, you hereby release and forever discharge SlcPix, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and participation at the events. It is hereby understood that the purchase of tickets by you and your participation in the events shall not be construed as an assumption on the part of SlcPix of responsibility, liability, or control of the events.